Return Policy

How do I return or exchange an Item ordered via BSWANKY.com?

Your order will be accepted for refund or exchange if returned in original condition and packaging, within thirty (30) days from the delivery date. The returned item(s) must be accompanied by the original receipt or a copy in the case of a partial return.

If you wish to return an item received as a gift, you may exchange it for an item(s) of equal value. Please contact our Customer Service.

No refunds on custom made to order and last chance bags. Contact us to discuss options.

You can return your package by a carrier of your choice to the following address: 

BSWANKY
Attn: Customer Service
6321 Porter Road, Suite 3
Sarasota, Florida 34240

REFUND REQUESTS:
Once the returned item is received, please allow 7 to 10 business days for the item to be verified and processed by our returns department. The original price of the item(s) plus any applicable tax will be credited back to your original form of payment.

If you have any questions about or need assistance with your return, please contact us by e-mail at info@bswanky.com or call  941-260-9884.